Warranty & Maintenance

• How long is the shelf life of the device and disposable pods?

  This FAQ article is currently disabled.

• Can I return my device or pod for refund?

  This FAQ article is currently disabled.

• The vape device / vape pod is faulty. How to repair it?

  This FAQ article is currently disabled.

• How long does the limited warranty last?

  This FAQ article is currently disabled.

• What does the limited warranty cover?

  This FAQ article is currently disabled.

• What is NOT covered by the Warranty?

  This FAQ article is currently disabled.

• Can I enjoy after-sales services for the products on the official website when I buy them from other channels?

  This FAQ article is currently disabled.

• How do I claim warranty at an offline authorized retail store?

  This FAQ article is currently disabled.

• What should I do if I suspect a purchased product is counterfeit?

  This FAQ article is currently disabled.

• When returning a product for repair or replacement, does the buyer need to pay for shipping?

  This FAQ article is currently disabled.